Your guests leave reviews.
Jayne replies.
Meet your AI review manager for restaurants. Jayne handles replies across every platform, and only brings you in when a review genuinely needs your attention.
"Lovely evening — the seafood risotto was incredible and our waiter Marco was brilliant."
"Thank you, Sarah! So glad you enjoyed the risotto — it's a favourite here. We'll pass your kind words to Marco!"
Trusted by restaurants, cafés and bars
How Jayne works
Four steps. Nothing to learn.
Finds your reviews
Google, TripAdvisor, OpenTable, Yelp, The Fork — all in one place.
Writes and posts replies in your tone
Jayne writes a personalised reply based on what the guest said.
Flags what matters
Routine reviews go out automatically. Complaints, staff issues, and sensitive mentions are held for your attention.
Spots patterns
Surfaces what guests keep saying so you can act on it.
Jayne replies where your guests leave reviews
"The tasting menu was outstanding and the wine pairings were exceptional. Can't wait to come back."
"Thank you so much for the kind words, Laura! We're thrilled you enjoyed the tasting menu — the kitchen will be delighted to hear it. See you again soon!"
Your guests deserve a reply
Every review is a chance to build loyalty. Jayne makes sure guests feel valued — whether they're raving about the cocktails or leaving feedback about the wait.
Replies go out while you're cleaning down, in your voice, without it becoming tomorrow's job.
You're always in control
Routine reviews go out automatically — so nothing gets missed after a busy service. If you'd prefer to approve 1–2 star reviews first, you can. Anything more serious — staff issues, hygiene concerns, or anything that could risk your reputation — is automatically flagged for your attention before it's posted.
Jayne handles the routine work and brings you in when something needs a closer look. You stay in control where it matters, without managing every reply manually.
Jayne understands your guests
And it's posted for you — you don't have to touch a thing.
Recognises staff mentions, dish names and guest sentiment
Writes unique replies every time — never copy-paste
Keeps your tone warm, professional and personal
How Jayne reads a review
Incoming Review
The brunch was incredible and our server, Marco, was brilliant — really attentive without being overbearing. Table by the window had a lovely view. Already booked to come back.
Jayne Detects
Jayne's Personalised Response
Thank you so much for the lovely words! We're delighted you enjoyed the brunch — it's a real favourite here. I'll pass your kind words to Marco, he'll be chuffed. Glad the window table was a hit too. Looking forward to welcoming you back!
Complaints handled calmly
A bad review about slow service or cold food doesn't have to hurt your reputation. Jayne drafts a calm, professional reply — and if something serious comes up, she checks with you first and only sends it once you're happy.
You can choose whether 1–2 star reviews need your approval first, or let Jayne handle them automatically. Either way, anything involving staff issues, hygiene, or reputation risk is always flagged for your attention.
Future diners see how you respond. A thoughtful reply to a complaint can be more convincing than five star reviews.
"Service was slow and the food arrived cold. Expected much better for the price."
"Hi Dave, thank you for your honest feedback. We're really sorry about the wait and the temperature of your meal — that's not the standard we hold ourselves to. We'd love the chance to make it right next time..."
of guests are more likely to book a venue that replies to reviews
to set up — connect your listing and Jayne starts replying
of people are put off by venues that ignore reviews
Loved by food & drink operators
Real feedback from restaurants, bars and groups.
"Jayne has been a game-changer for us. Replies go out while we're cleaning down, in our voice, and guests notice. It's like having an extra pair of hands after service."
Michael Chen
Owner, The Golden Wok
"I used to spend an hour after close catching up on reviews. Now it's handled and I can lock up and go home. Bookings from Google are up, too."
Sarah Miller
Owner, Harbor Street Diner
"The tone is spot on — warm but professional. Guests mention our servers by name and Jayne handles it perfectly. Setup took five minutes."
James Wilson
Owner, Wilson Street Bistro
Simple, honest pricing
One plan. Priced by location.
Jayne Review Manager
Volume pricing tiers
What's included
Common questions
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