Jayne handles the routine reviews.
You handle what matters.
Meet Jayne, your AI Guest Feedback Manager. She watches your reviews, handles the routine replies, spots what guests keep saying and brings you in when something needs attention.
Great food and even better service!
Slow service and cold food.
Waiting times mentioned 7 times
this month
Great food and even better service!
Slow service and cold food.
Waiting times mentioned 7 times
this month
Trusted by restaurants, cafés and bars
How Jayne gets started
Connect your platforms
Jayne finds your reviews across Google, TripAdvisor, OpenTable and more.
Teach Jayne your tone
Answer a few quick questions so Jayne sounds like your restaurant.
Choose what needs approval
Let everyday reviews go out automatically and keep serious ones for you.
Get reviews, replies and insights
Jayne helps bring in new reviews, handles the replies and sends weekly patterns your team can use.
Most restaurants can set up Jayne in around 5 minutes.
No dashboard to babysit
Jayne comes to you — no need to log in and check.
Instant alerts
Get notified via WhatsApp or email the moment something needs your attention.
You stay in control
Set your own rules for what goes out automatically and what waits for your say-so.
Jayne
AI Review Manager
Guest mentioned slow service and cold food.
I've drafted a calm reply for your approval.
10:34 am
📊 Weekly summary: 12 reviews replied, 2 flagged, guests loved the brunch menu.
Mon 9:00 am
Updates come to you — no need to log in.
Jayne understands your guests
She reads every review properly — not just the star rating.
Recognises staff mentions, dish names, and what guests loved
Writes unique replies every time — never copy-paste
Matches your tone across every platform
How Jayne reads a review
Incoming Review
The brunch was incredible and our server, Marco, was brilliant — really attentive without being overbearing. Table by the window had a lovely view. Already booked to come back.
Jayne Detects
Jayne's Personalised Response
Thank you so much for the lovely words! We're delighted you enjoyed the brunch — it's a real favourite here. I'll pass your kind words to Marco, he'll be chuffed. Glad the window table was a hit too. Looking forward to welcoming you back!
Jayne speaks your guests' language.
When a guest leaves a review in another language, Jayne understands it and responds naturally in that language.
"La comida estaba increíble y el servicio fue excelente. Volveremos seguro."
"Muchas gracias por la reseña. Nos alegra saber que disfrutaste de la comida y del servicio. ¡Será un placer recibirte de nuevo!"
Jayne can understand and reply in dozens of languages.
Enjoyed your visit?
Scan to leave us a quick review
Jayne helps bring in more guest reviews.
Place a QR code on tables, receipts, menus or follow-up messages — guests scan, review, done.
Easy QR code
Give guests a quick and simple way to leave a review.
More fresh reviews
Guests can leave feedback in seconds while their experience is still fresh.
Jayne flags reviews that may qualify for removal
Not every bad review should be treated the same. If a review looks fake, abusive, spammy, suspicious, or like it may break platform rules, Jayne flags it separately and suggests the next step.
Google MapsPublic reviewJason S.
May 21, 20253 reviews
Disgusting place and terrible staff
Our server, Emily, was the rudest person I've ever dealt with. She has a nasty attitude and obviously hates her job. People like her shouldn't be working with the public. Avoid this place if you don't want to be spoken to like dirt.
No visit details provided
The reviewer didn't include when they visited or what they ordered.
Why Jayne flagged it
- The review contains a personal attack on a staff member.
- No details about visit date, location, or order.
- Similar patterns seen in other flagged reviews.
Suggested next step
Report this review to the platform and keep the backup reply ready.
Backup reply drafted
A calm, professional reply is ready if you need it.
Jayne helps you protect your reputation by spotting reviews that may break platform rules.
Weekly insights your team can act on
Jayne analyses your guest reviews, spots the patterns that matter, and turns them into clear weekly priorities for your team.
Your weekly briefing is based on what guests are actually saying across your review platforms.
Jayne replies where your guests leave reviews
Running more than one location?
Jayne helps every venue reply properly, flag serious issues, and send useful feedback back to head office — without managers logging into another dashboard.
Consistent replies
Keep your brand voice clear across every location, even when different teams are running each venue.
Location-level insights
See what guests praise or complain about at each venue, so you know where things are working and where support is needed.
All locations
This week
Liverpool City Centre
Manchester
Leeds
Built for one restaurant. Ready for every location.
Volume discounts available for 5+ locations
Simple pricing for busy restaurants
One plan. All platforms included. Cancel anytime.
Jayne Review Manager
Less than one quiet table each month.
Multi-location pricing
What's included
Common questions
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